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FAQs

Why wouldn't I just hire a full-time video team?

Good question! For starters, the annual cost of a full-time senior-level video editor can be very expensive including training plus benefits.

Aside from that, most hired video editors are awaiting direction from marketing and social teams before creating any content output, with Growey our creative video team will proactievly fill your monthly content calendar, with our KPI guarentees you ALWAYS get what you pay for.

How fast will I receive my videos?

On average, most requests are completed in just one to two days. However, more complex requests can take longer.

Do video credits roll-over into the next month if unused?

Yes! You are entitled to all the videos you pay for in your subscription.

How do I order custom video edits?

Immediately after you sign up for a plan you are emailed a link to your private Telegram channel where your dedicated Account Manager and Editor will be awaiting you. Anytime you want to make an order you simply fill out the readily available form in Telegram and your editor starts working! We also handle all revision feedback inside that same Telegram channel and deliver the final videos there as well! A super simple and async workflow!

What if I don't like the edits?

No worries! We'll continue to revise the design until you're 100% satisfied.

Are there any refunds?

There is 100% moneyback guarantee within the first 7-days! Due to the high quality nature of the work, there will be no refunds issued after the initial 7-day period.

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